Welcome to Tileishart. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions.

1. Products

All of our products are handmade and often custom-made to order.
Please note that slight variations in color, size, or pattern may occur due to the artisanal nature of the items. These differences are part of the product’s uniqueness and not considered defects.

2. Orders

• All orders are subject to availability and acceptance.

• Once your order is placed and confirmed, it cannot be modified or canceled unless approved by our team.

• Custom orders may require extra time for production, as stated in the product description.

3. Pricing & Payments

• Prices are listed in [currency, e.g. USD or EUR] and include applicable taxes where required.

• We accept secure payments via major credit cards and trusted third-party payment gateways.

• We reserve the right to update prices or correct errors at any time.

4. Shipping

• We offer free international shipping on all orders.

• Estimated production and delivery times are provided on each product page.

• Delays caused by customs, shipping carriers, or other external factors are beyond our control.

5. Returns & Refunds

• Due to the custom nature of our products, returns are only accepted if the item arrives damaged or significantly different from what was ordered.

• For details, please refer to our Return & Refund Policy.

6. Intellectual Property

All content on this website (including images, text, designs, and logos) is the property of Tileishart and may not be used or reproduced without permission.

7. Limitation of Liability

Tileishart shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of [Your Country, e.g. Morocco].

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For any questions, please contact us at:
📧 support@tileishart.com